Terms of business

Hospitality Recruitment Solutions (ABN 24 504 028 966) aims to provide affordable recruitment solutions to the hospitality industry. Our fee structure is simplistic and the most competitive in the current marketplace. Our fees are based on the proposed remuneration for the candidate's position. This includes annual salary and provision for superannuation; other fringe benefits are not included in our fee structure.

Our fees aim to offer on-going cost effective recruitment solutions to clients and we request that we be given the opportunity to present candidates for any available positions as they become available. We provide a recruitment solution as a service to outsource the costly labour intensive task of recruiting in-house allowing business owners and managers the time and resources to focus on their core business. Essentially there are two fee agreement options that are available, these being preferred client or exclusive client. Whilst both offer the lowest fees available in the recruitment market, the exclusive fee structure is 50% more cost effective over other agencies. The details are listed below:

Our preferred client fee structure is:

8% of total annual remuneration plus GST.

Placement fees include general on-line advertising and database searches, and administrative fees. Specific advertising, travel and related costs are the responsibility of the client and will not be incurred without prior agreement. Any advertising outside of the above must be agreed and paid on the commencement of work as an additional cost.

For casual line staff placements please contact us regarding your position and needs. Note there is no guarantee offered on these placements. Placements are set at a flat fee of $750 + GST.

Our exclusive client fee structure is:

A flat fee of 5% of total annual remuneration plus GST can be extended if you choose to engage HRS solely on an exclusive basis (I.E. excluding all other agencies and external advertising) until the assignment is successfully completed. Placement fees include general on-line advertising and database searches, and administrative fees. Specific advertising, travel and related costs are the responsibility of the client and will not be incurred without prior agreement. Any advertising outside of the above must be agreed and paid on the commencement of work as an additional cost.

For exclusive casual line staff placements please contact us regarding your position and needs. Note there is no guarantee offered on these placements. Placements are set at a flat fee of $500 + GST.

Payment terms

Hospitality Recruitment Solutions is to be contacted upon the appointment of a referred candidate. Upon commencement of the candidate the invoice for placement fee is to be paid strictly within 14 days. Non-payment within these terms may result in interest charges and cancellation of candidate guarantee.

Replacement guarantee

In the event that the candidate supplied by Hospitality Recruitment Solutions proves unsatisfactory to you within a period of 60 days from commencement, we agree to provide a replacement at no charge for the same position. This service is only valid provided:

1. Payment terms have been completed as per above terms.
2. The candidate has not been made redundant.
3. The candidate has not been transferred within the company to another position.
4. The replacement is not advertised through any other sources i.e. another agency.
5. The candidate referred is not under a negotiated placement fee other than the above terms.

If the replacement is not required for any reason the original payment is not refundable and cannot be used as credit for future positions. Note that any replacements provided are one off replacement and voids any further guarantee period.

General conditions

 

Privacy

Hospitality Recruitment Solutions is bound by the Privacy Act 1988 and meets all obligations in relation to collection, use and access of personal information held in relation to candidates. All details on both clients and candidates are kept confidential and are appropriately used to assist in the recruitment process under instruction. All introductions of candidates are confidential, the passing of information to third parties, which results in the appointment of any referred candidate, shall render the client liable for the placement fee.

Indemnity

The client agrees to indemnify and keep Hospitality Recruitment Solutions indemnified against any and all actions, claims, demands, damages, liabilities and costs or expenses arising from out of or in respect of the company's management of the placement and the introduction/appointment of a candidate by the client, provided the company acts responsibility in fulfilling its obligations pursuant to this agreement. Any candidates referred to the client either verbally or in writing will remain a candidate of Hospitality Recruitment Solutions for a period of 12 months from the date of the initial introduction. Should any candidate be employed at a later date in any position in any type of employment with the clients company the fee for placement becomes due and payable by the client.

Hospitality Recruitment Solutions does not take any responsibility for the accuracy of information supplied by candidates or from references obtained by candidates previous employers. We request that the client complete any necessary verification of candidates skills, employment history, personal conduct, professional qualifications, medical certificates or work permits. Hospitality Recruitment Solutions its agents or its employees accept no liability whatsoever for any loss or damage caused to the client by the introduction and employment of any candidate. Hospitality Recruitment Solutions will not be bound by any trial periods for the purpose of delaying invoicing and will not accept 'trial salaries' as a basis for invoice on any candidates. Contacting/interviewing or employing a referred candidate from Hospitality Recruitment Solutions will constitute acceptance of the above terms and conditions if written acceptance has not been received for any reason. Any variations of these terms are not valid unless expressed in writing by Hospitality Recruitment Solutions. These terms are effective from 1st January 2009 and are subject to change without notice.