About us

Welcome to a realistic solution to your recruitment needs!

We are a boutique agency of hospitality people providing recruitment solutions for the hospitality industry. Our agency was formed after growing concerns of the cost of recruitment in a labour tight market. The experience of a continuous recruitment cycle is all too familiar and we have all been in the situation where you find yourself employing the best available candidate rather than the best performer for the role. You advertise and don't get quite what you want and wonder do you keep advertising or use an agency where you know you will be looking at 12-15% for a placement.

This is where we can assist.

With an ever growing candidate database and networks that extend nationally and internationally we can provide a low cost service that quickly and effectively offers the solution to your vacancies saving time in resources, lost productivity and often the slip in morale that comes from the cascading effect of staff turnover.

Our service is personalised and exclusively involved in the building of on-going relationships with operators within the hospitality industry. We service all levels within the industry from line staff placements through to executive management.

HRS prides itself on its strong people focus and corporate responsibilities and is guided by the following;

1. We move quickly to respond to your needs.
2. We provide a high level personalised service, to exceed your expectations.
3. We support teamwork to provide a solution; therefore, we will maintain open and honest lines of communication with you and your candidates at all times.
4. We believe that providing quality candidates is crucial and as such we are diligent in our recruitment methods and only recommend candidates that meet our minimum standard.
5. We prove value for money; therefore, we will ensure we offer superior service at very competitive rates.

Positions can be listed with us either by phone or Email (Email preferred) and should detail the following information for each position:

• Position Title
• Basic responsibilities
• Job Description if available
• Subordinates where applicable
• Salary range
• Fringe benefits ( E.G accommodation, meals, relocation, bonuses etc)
• Start date (E.G ideally 4 weeks)
• Any particular personality traits required

Making an offer all offers of employment should be coordinated through HRS. The relevant HR team member should provide:

• Candidate Name
• Position Title
• Employment status (Full Time/Contract)
• Salary
• Fringe Benefits
• Start Date

HRS will contact the candidate and make the offer. Once accepted the property will draft a contract and forward to HRS which will be forwarded to the candidate. A signed copy of the contract will be returned as soon as practicable to the property.